Assumes responsibility and accountability for receiving all outpatient requests for therapy services of OT, PT, SLP and Lymphedema. Assists in the compilation and collection of departmental statistics. Schedules initial evaluations and ongoing treatments, assuring that the proper physician orders are received for each procedure and proper authorization is obtained. Greets all outpatients, physicians and visitors arriving to the department. Is responsible for entering the pertinent demographic data into the computer systems and assuring proper charges and records are obtained. The department secretary serves as the custodian of records for all services rendered. Must be willing to cross train to other areas of the department. Is responsible for collecting co-payments for the department, while functioning as the focal communication source in the reception area. Duties include but not restricted to billing, insurance verification, documentation, filing, patient registration, patient scheduling, copying, faxing, etc. All services will be delivered in a courteous, prompt, and professional manner.